Privacy Policy

24Square Technologies is a technology and digital services company providing services including website development, WordPress development, eCommerce development, web applications, mobile application development, UI/UX design, maintenance, support, and related technology services.

Website: https://www.24squaretechnologies.com

Email: info@24squaretechnologies.com

We may collect personal information when you contact us, submit a form, request a quotation, book a meeting, communicate with us, or engage our services.

This information may include:

• Your name
• Company or organisation name
• Email address
• Telephone number
• Project or service requirements
• Information included within enquiry or contact forms
• Communication history with us
• Billing and business information where required
• Technical information relating to your use of our website

We only collect information that is reasonably required to respond to your enquiry, provide our services, operate our website, or meet our legal and business obligations.

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location
• Pages visited
• Time spent on the website
• Referring website
• Website interactions

This information may be collected through cookies, analytics services, server logs, and similar technologies.

We use this information to understand how visitors use our website and to improve its performance, security, usability, and content.

We may use your personal information to:

• Respond to enquiries and messages
• Provide quotations or proposals
• Discuss potential projects
• Deliver our services
• Manage ongoing client relationships
• Arrange meetings or consultations
• Provide customer support
• Process invoices and payments
• Maintain business and accounting records
• Improve our website and services
• Monitor website performance and security
• Prevent fraud, abuse, or unauthorised activity
• Comply with legal, tax, regulatory, or contractual requirements

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without an appropriate legal basis.

When you submit a contact form or project enquiry through our website, the information you provide may be sent to our business email systems and, where applicable, securely processed by service providers used to operate our website.

We use the information submitted through these forms primarily to respond to your enquiry and communicate with you regarding your requirements.

Submitting an enquiry does not automatically subscribe you to marketing communications.

Our website may provide links to third-party scheduling or meeting booking services.

If you choose to book a meeting, the information you provide may also be processed by the relevant scheduling provider in accordance with its own privacy policy.

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that help websites operate correctly and provide information about how visitors use them.

Cookies may be used for:

• Essential website functionality
• Website security
• Remembering preferences
• Website analytics
• Performance monitoring
• Improving user experience

Where required by applicable law, non-essential cookies will only be used after you have provided consent.

You can also control or delete cookies through your browser settings.

We may use analytics tools to understand how visitors interact with our website.

These tools may collect information such as pages visited, session duration, device information, browser information, approximate geographic location, and website interactions.

Analytics information is used to improve our website, content, services, and user experience.

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate our business or provide our services.

These providers may include:

• Website hosting providers
• Cloud infrastructure providers
• Email providers
• Analytics providers
• Payment providers
• Accounting or invoicing platforms
• Customer relationship management systems
• Project management platforms
• Website security providers
• Scheduling and communication platforms

Third-party providers are only provided with information necessary for them to perform their relevant services.

We may also disclose information where required by law, regulation, court order, or other lawful authority.

24Square Technologies works with clients and service providers in different countries.

As a result, personal information may sometimes be processed or stored outside the country in which you are located.

Where required, we take reasonable steps to ensure appropriate safeguards are in place when personal information is transferred internationally.

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time information is retained may depend on:

• The nature of the enquiry
• Whether you become a client
• Contractual obligations
• Accounting requirements
• Legal requirements
• Dispute resolution requirements
• Legitimate business record-keeping requirements

When personal information is no longer reasonably required, we may securely delete or anonymise it.

Depending on where you are located, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of processing
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Request a copy of certain information you have provided to us
• Make a complaint to an appropriate data protection authority

These rights may be subject to exemptions or limitations under applicable law.

To make a privacy-related request, please contact: info@24squaretechnologies.com

We may need to verify your identity before processing certain requests.

We may contact existing clients or people who have specifically requested information regarding relevant services.

Where required by law, we will obtain appropriate consent before sending marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option where one is provided.

Our website may contain links to third-party websites, platforms, or services.

24Square Technologies is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

Our website and services are primarily intended for businesses and professional users.

We do not knowingly collect personal information from children through our website.

If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to remove it.

We may update this Privacy Policy periodically to reflect changes to our website, services, business operations, technology, or legal requirements.

The latest version will always be published on this page with the updated revision date.

We encourage visitors to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

24Square Technologies

Website: https://www.24squaretechnologies.com

Email: info@24squaretechnologies.com